Naenae in Lower Hutt is to lose its only bank, and NZ Post wants to franchise out its services.
The Kiwibank branch in Hillary Court will close and NZ Post says it has started a search to find another local business to host postal, bill payment and car registration services on its behalf.
MP Chris Hipkins has slammed the decision to pull out the Kiwibank as “heartless” and customers Hutt News spoke to outside the NZ Post branch last week also expressed dismay.
“It’s all very well for NZ Post to say banking services are available online. Many of their customers are elderly residents who aren’t comfortable doing their banking over the internet,” Hipkins said.
“KiwiBank markets itself as ‘ours’ and yet it is increasingly abandoning communities that were forgotten about long ago by the big Aussie banks.